Cancellation / return & withdrawal policy
The management of MENAGIA Village requests from the customers to inform as soon as possible and in writing to our e-mail for any changes or cancellations regarding their reservation.
- In case, the cancellation of the reservation is greater than 21 days from the scheduled arrival (check-in) there is no financial charge and the deposit is refundable (in addition to the 10 euros charged as tax for any commissions, etc,).
- For reservations cancelled in a period less than 21 days and till 14 days from the scheduled arrival (check-in), the customer is charged 50% of the deposit he has deposited to us. The rest of the 50% is returned to the customer.
- For reservations cancelled in a period less than 14 days from the scheduled arrival or non-appearance to MENAGIA Village will be bound 100% of the deposit deposited.
- In case of early departure in relation to the scheduled departure date (check-out), the customer is obliged to reimburse MENAGIA Village with 50% of the accommodation that will not take.
Cancellation during the COVID-19 epidemic
In the event that government decisions on the pandemic prohibit or restrict free movement or entry in the country, and you are therefore forced to cancel your reservation, you will be refunded 100% of the deposit (only bank charges are bound by us that burden MENAGIA Village).